FAQ


Frequently Asked Questions

What is AVELYRA Women’s Multi Collagen Complex?

AVELYRA is a capsule-based dietary supplement designed to complement a woman’s daily beauty and wellness routine. It combines five collagen types with biotin, vitamin C, and hyaluronic acid.

What types of collagen does AVELYRA contain?

AVELYRA contains collagen Types I, II, III, V, and X from multiple sources.

What are the potential benefits?

AVELYRA is designed to support:

  • Healthy-looking skin
  • Skin hydration and elasticity
  • Healthy-looking hair and nails
  • Joint and connective-tissue wellness
  • A consistent beauty-from-within routine

Individual results may vary. AVELYRA is not intended to provide instant or guaranteed results.

How do I take AVELYRA?

Take three capsules daily with food and water, or follow the directions printed on the physical product label.

Do not exceed the recommended serving unless directed by a qualified healthcare professional.

How long does one bottle last?

Each bottle contains 240 capsules. When taking three capsules daily, one bottle provides approximately 80 servings.

When should I expect results?

Results vary depending on consistency, age, diet, lifestyle, and individual health factors. AVELYRA is designed for consistent daily use and should not be considered an overnight-transformation product.

Can I take AVELYRA with other supplements?

Consult a qualified healthcare professional before combining AVELYRA with medications or other supplements, especially products containing overlapping ingredients such as biotin or vitamin C.

Who should consult a healthcare professional before using AVELYRA?

Speak with a qualified healthcare professional before use if you:

  • Are pregnant or breastfeeding
  • Take medication
  • Have a medical condition
  • Are preparing for surgery
  • Have food or ingredient allergies
  • Are under 18 years old

Is AVELYRA vegan or vegetarian?

No. AVELYRA contains collagen from animal and marine sources.

Does AVELYRA contain allergens?

The formula may contain ingredients derived from fish, egg, bovine, chicken, or eggshell membrane sources. Review the physical product label carefully before use.

Do not use AVELYRA if you are allergic or sensitive to any listed ingredient.

Is AVELYRA a medication?

No. AVELYRA is a dietary supplement. It is not intended to replace medical advice, diagnosis, or treatment.

Can AVELYRA treat hair loss, wrinkles, arthritis, or other medical conditions?

No. AVELYRA is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

How should I store AVELYRA?

Keep the bottle tightly closed and store it in a cool, dry place away from excessive heat, moisture, and direct sunlight. Keep out of reach of children and pets.

What payment methods do you accept?

We accept major credit and debit cards, including:

  • Visa
  • Mastercard
  • American Express
  • Discover

Additional secure payment methods such as Shop Pay, Apple Pay, Google Pay, PayPal, or installment payments may also be available when displayed at checkout.

All prices are shown and charged in U.S. dollars (USD).

Is my payment information secure?

Yes. Payments are processed securely through our authorized payment providers. AVELYRA does not directly store or receive your complete card information.

When will I be charged?

Your payment method will be charged when your order is successfully placed.

For subscription purchases, your approved payment method will be charged automatically according to the recurring price and delivery schedule displayed before checkout.

Why was my payment declined?

A payment may be declined because of:

  • Incorrect card or billing information
  • Insufficient funds
  • An expired card
  • A billing-address mismatch
  • A security restriction from your bank

Verify your information, contact your bank, or try another payment method.

How long does shipping take?

Orders are normally processed within 1–3 business days.

After processing, standard United States delivery typically takes approximately 3-5 business days. Delivery estimates are not guaranteed and may be affected by carrier delays, holidays, weather, or incorrect addresses.

Will I receive tracking information?

Yes. Once your order ships, tracking information will be sent to the email address used during checkout.

Tracking updates may take approximately 24–48 hours to appear.

Can I change or cancel my order?

Contact us as soon as possible after placing your order. We cannot guarantee changes or cancellations after the order has entered processing or been transferred to the carrier.

What should I do if my order arrives damaged?

Contact us at [insert support email] and provide:

  • Your order number
  • A description of the problem
  • Clear photographs of the product and packaging

Keep the damaged item and packaging until our team reviews your request.

What is your return policy?

Returns, replacements, and refunds are handled according to our Return and Refund Policy. Please review that policy before purchasing.

How can I contact AVELYRA?

Email our customer-support team at:

[info@tryavelyra.com]

Include your order number when contacting us about an existing purchase.